Privacy Policy

Last updated: November, 17, 2025
Freedom Tax Solutions

1. Introduction

Freedom Tax Solutions (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when using our website, submitting forms, or contacting us for tax preparation, IRS problem resolution, bookkeeping, payroll, or any other professional services.

By using this site or submitting your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information You Provide Directly:

We may collect:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Tax documents (including IRS notices, income forms, financial records)

  • Business information (if applicable)

  • Any details you choose to share in a message or assessment form

Information Collected Automatically:

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the site

  • General location information

  • Cookies and tracking data (see Section 8)

Information From Google Ads Lead Forms:

If you submit information through a Google Ads lead form, Google forwards the following to us:

  • Name

  • Email

  • Phone number

  • City/State/Zip (if you chose to submit)

  • Your answers to the lead form questions

3. How We Use Your Information

We use your information to:

  • Respond to your inquiry or tax assessment

  • Provide tax preparation, IRS representation, bookkeeping, and related services

  • Contact you regarding your case or requested information

  • Send appointment confirmations or follow-up messages

  • Maintain internal records

  • Improve our website and services

  • Comply with IRS regulations and professional standards

We do not sell your information.
We do not use your tax information for marketing.

4. Legal Basis for Processing

We collect and process your data when:

  • You give consent by submitting a form

  • It is necessary to perform a contract or provide services

  • It is required for IRS compliance or legal obligations

  • It is in our legitimate interest to improve services and communication

5. How We Share Your Information

We may share your information only with:

  • The Internal Revenue Service (IRS), when authorized by you

  • Third-party service providers (e.g., secure cloud storage, email providers)

  • Government agencies, only when legally required

  • Payment processors, if applicable

We do not:

  • Sell your data

  • Share your data with advertisers

  • Share your data with data brokers

6. Data Storage & Security

We take reasonable technical and administrative steps to protect your information, including:

  • Encrypted storage

  • Secure email and document management

  • Limited staff access

  • IRS-compliant data handling procedures

Although no system is 100% secure, we work to ensure your information is protected at the highest professional standard.

7. How Long We Keep Your Information

We retain client and tax-related records for as long as required by:

  • IRS regulations

  • California state law

  • Professional best practices

Information submitted through the website may be kept for up to 5 years unless you request deletion.

8. Cookies & Tracking Technologies

Our website may use:

  • Cookies

  • Google Analytics

  • Google Ads tracking

  • Squarespace analytics tools

These tools help us understand how visitors use our site. You can disable cookies through your browser settings at any time.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Limit or object to certain uses

  • Withdraw consent

  • Request a copy of your data

To make a request, email: leslie@freedomtaxco.com

10. Children’s Privacy

This site is not intended for children under the age of 13.
We do not knowingly collect information from minors.

11. Links to Other Sites

Our website may link to external sites (e.g., IRS.gov).
We are not responsible for the privacy practices of outside websites.

12. Changes to This Privacy Policy

We may update this policy periodically.
Updates will be posted on this page with a new “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact:

Freedom Tax Solutions
lesliecgonzalez@gmail.com
(530) 708-2414